Mental Health

Two female nurses sitting down in conversation with another woman

The Fremantle Hospital Mental Health Service (FHMHS) provides recovery focused mental health services. It works in partnership with consumers and their carers and acknowledges that each individual is an expert in their own recovery.

FHMHS provides services to the residents of Fremantle, Cockburn and Melville. It offers adult services to people aged 18 to 65 years and older adult services for people over 65 years.

Our services include:

Visiting our mental health services

Changes to visitor arrangements have been introduced in line with other public hospitals through WA.

As hospitals care for people when they are at their most vulnerable, these changes will help them, our staff and the wider community safe from the spread of COVID-19.

Please read about these changes below before attending our mental health services.

Text reads COVID-19 visiting

Keeping COVID-19 safe at our mental health services

To keep patients and staff safe during COVID-19, we have changed how we deliver mental health care across our hospitals and community mental health services.

While how ;we deliver your care has changed, providing mental health support to you remains our priority. Read more below about how we can keep working together, even with these changes, or download the flyer (PDF 199KB).

Telephone and video appointments

Our community service appointments are now via telephone or video call rather than face-to-face.

Our Integrated Therapy Services and Dialectical Behaviour Therapy programs are operating via telephone or video call (online groups).

We will contact you to talk about changes to your appointments.

Face-to-face appointments

Face-to-face appointments and home visits will only occur where clinically required.

Your clinical issues and where you will have your appointment will need to be assessed before we provide a face-to-face appointment.

You will not be able to attend an urgent face-to-face appointment if you:

  • are unwell with COVID-19 type symptoms
  • received a positive swab result within the last two weeks
  • are a close contact of a confirmed COVID-19 case
  • under quarantine or self-isolation.

If you need a support person

We understand that sometimes you want a support person to attend your appointment, however we encourage you to attend your appointment independently if you can manage or encourage your support person to wait outside unless they are a primary carer.

Read information for all visitors on proof of vaccination documents and screening processes.

Button reads COVID-19 visiting

At your appointment

Our staff will be wearing personal protective equipment (PPE) to all face-to-face appointments. This includes wearing surgical masks with either goggles or a face shield, and possibly gloves and a surgical gown.

If you have an urgent face-to-face appointment, you will be required to:

follow physical distancing guidelines

wear a surgical mask at all times. See how to be safe wearing a face mask (Healthy WA).

Visiting inpatients

Visiting to all wards is managed via a diary system. To make a booking, please phone the ward your family member has been admitted to. Please note we care for many patients and may not always able to meet your visiting requests.

Before entering the ward, visitors will be reminded of standard protocols including bringing items onto the ward.

During visiting hours on Monday to Friday, visitors must present to the Day Admissions Centre, B Block for screening, including RAT screening. You will then be issued a visitor’s card as proof of screening which you will need to show to W Block door staff before entering the wards.

On weekends, screening including RAT screening, will be performed by W Block mental health staff in the area you are visiting prior to entry.

Family meetings will be conducted via telephone, where possible.

Looking after yourself during COVID-19

COVID-19 has changed the way we live our lives, and it important to look after yourself to try and stay healthy and connected.

Find out about:

How to access our services

The Assessment and Treatment Team (ATT) is the first point of access to the community mental health service. It operates from 8am–10pm, providing specialist multidisciplinary community mental health assessment and treatment services for individuals with mental health issues aged 18–65 years.

Patients may be referred to ATT by their General Practitioners or other service providers

Referrals from health professionals

Text reads 'Refer a patient'

Self-referral

People who present to the mental health service without a referral will be triaged by ATT before being treated or referred to other services.

Resources for consumers

A range of information about mental health conditions and living with these conditions can be found on Healthy WA (external site), including:

AskIzzy (external site) is a mobile website that connects people with health and wellbeing services, support and counselling.

Support for carers

Carers have the main responsibility for care when service providers are not there. They are frequently responsible for providing care to consumers who are acutely unwell.

The mental health service actively partners with carers to make sure that their family member or friend receives the best possible care.

Read more in our Information for carers guide (PDF 1.2MB).

The mental health service ensures that carers and the essential role they play is identified at first contact, or as soon as possible thereafter. Relevant information brochures for family, friends and consumers are provided in the inpatient areas.

Working in partnership

FHMHS develops and maintains partnerships with consumer representatives and community managed organisations to assist consumers in their recovery journey.

Read more about the MH Consumer Advisory Group.

Emergency contacts

In an emergency or crisis please dial 000 (triple zero) or visit your nearest emergency department.

Mental Health Emergency Response Line (MHERL)

Metro callers phone 1300 555 788 (local call)
Peel callers phone 1800 676 822 (free call)

Lifeline WA

131 114
24 hours a day / 7 day a week service

Find more mental health emergency service providers (Healthy WA)

Mental health career opportunities

Working in mental health for South Metropolitan Health Service (SMHS) (external site) means nurturing and fulfilling your calling as a health care professional to change and positively impact people’s lives – from adolescents to older adults.

Read more about mental health career opportunities across SMHS (external site).

Contact us

Location: W Block, Cnr Alma Street and Hampton Rd, Fremantle
Phone: 9431 3333
Fax: 9431 3479

Find more mental health emergency service providers (Healthy WA)

Operating hours

Assessment and Treatment Team (ATT - Triage)
8am–10pm, 7 days a week

Outpatient Clinics
8.30 am–4.00pm, Monday to Friday

Resources

Link to Healthy WA – health info for your family.