Outpatient appointments during COVID-19

Read how South Metropolitan Health Service is managing outpatient appointments during COVID-19 and about digital outpatient appointments.

Our outpatient services

We assist all medical and surgical specialties in their care of patients who do not need hospital admission and perform minor surgery in ophthalmology. 

New patients can be referred to us, as can existing patients who require follow-up care after discharge or surgery.

We liaise closely with the Pre-admission Clinic to ensure optimal care for patients being admitted for surgery.

Patient information

Read more about the outpatients service, including clinic locations, changing appointments and what to bring to your appointment. 

We encourage you to be actively involved in all aspects of your healthcare and invite you to read the Patient First booklet found throughout Fremantle Hospital.

Please note that appointment times are guides only. Waiting times between clinics will vary and several clinics run together.

To cancel or reschedule an appointment, please call Outpatient Direct (not the clinic) on 1300 855 275. Read more about how to manage your outpatient appointment using Outpatient Direct (external site).

Outpatient audit

South Metropolitan Health Service (SMHS) is commencing an outpatient reform project in July 2019.

In preparation for this, SMHS outpatient waitlist data is being audited to provide an accurate picture of the number of referred patients awaiting their first outpatient appointment. Read more about this audit (external site).

Information for health professionals

Information for GPs


Nurse Manager, Non Admitted Patient Services
Phone: +61 8 9431 3333
Fax: +61 8 9431 2338
Email: Geraldine.Lavery@health.wa.gov.au


All routine general referrals should be made through the Central Referral Service.

Fax: 1300 365 056 
Central Referral Service
PO Box 3462
Midland WA 6056
Or via Secure Message (mMex) to: central@mmex.gsmhn.com.au

Immediate/urgent referrals

If the patient requires urgent review in a specialist clinic you must:

  • first discuss this with the relevant registrar or consultant via switchboard on 9431 3333
  • fax the referral (with any attached reports), clearly marked 'urgent' and stating the name of the doctor you have spoken to, to the Fremantle Hospital Central Receipting Clinic on 9431 2009 or to the departmental fax if so directed.
  • ensure the fax header clearly identifies:
    • patient's name
    • clinic referred to
    • appointment date
    • total number of pages

Please refer to GP Liaison for further information.

Education/training opportunities

The Staff Development Service provides a range of continuing education programs to support the learning needs of staff.

We also offer nursing placements to undergraduate students.

Employment opportunities

See current job vacancies (external site).

Contact us

Location: Level 4, B Block and Level 5, F Block, Alma Street
Phone – Switchboard: +61 8 9431 3333 (ask for specific clinic)

Operating hours

All clinics: 8am – 5pm, Monday to Friday

Visit Healthy WA

Link to Healthy WA – health info for your family.