Strategic Plan

In July 2016 South Metropolitan Health Service (SMHS) became a statutory authority under the governance of the SMHS Board.

The development of the refreshed Strategic Plan 2021–2025 (PDF 4.6MB) provides a focus for our service delivery and decision making for the next 5 years.

Our strategic priorities

	Excellence in the delivery of safe, high quality clinical care Implement a clinical excellence unit. Empower our people to be innovative in our safety improvement and continuous improvement program. Implement a deteriorating patient command centre. Establish a single point for referrals to community subacute care. Partner with key stakeholders to improve community access to acute mental health services.
	Provide a great patient experience Implement a community membership scheme. Deliver an outpatient reform program. Educate patients to improve outcomes for surgery.
	Engage, develop and provide opportunities for our workforce Rollout SMHS leadership development program. Implement an equity, diversity and inclusion plan. Develop an organisational development framework that leads us towards being an open and engaging organisation. Develop a professional role diversification plan.
	Strengthen relationships with our community and partners Explore and develop twinning opportunities. Strengthen engagement with GPs and primary care. Collaborate with schools to support career pathways for local high school students. Build business partnerships with the industry sector. Develop robust corporate professional relationships and collaborations with tertiary institutions.
	Achieve a productive and innovative organisation which is financially and environmentally sustainable Reduce the impact the organisation has on the environment. Establish a research and development biobank. Develop / enhance information to decision makers.

Download the inaugural SMHS Strategic Plan 2017–2020 (PDF 4MB).